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Shipping Options - We offer USPS Parcel Post, USPS Priority, and UPS. We use shipping software to calculate our shipping fees and do not charge handling fees. We also offer USPS Flat Rate shipping when a USPS shipping service is selected if it is cheaper than the existing rate. NOTE: The adjustment will not show up in the shopping cart; we will manually adjust the total before processing the payment.
Damaged Merchandise and Insurance - Harvest Glow, LLC takes great care in packaging your order. However, damages due to shipping services are out of our control. UPS shipping includes insurance. USPS insurance is optional. Please notify us on your order (there is a comment field available) if you would like insurance. We charge the current USPS Insurance Rates for the corresponding amount. This charge will be manually added to your order total and will not be reflected in your shopping cart.
If you receive a damaged package please keep the packaging as the shipping carrier will want to see it. Contact us immediately via e-mail and include your order number and list the damage. If you have the resources to send us a picture it would be appreciated. We will follow up with the shipping carrier.