We are dedicated to providing you with a top-quality accurately formulated soy candle. We guarantee that our candles are made from pure soy wax, premium fragrances and dyes. If for any reason you are not satisfied with your purchase please contact us. We will do what we can to make it right. You may return an item within 7 days of receiving your order for a refund or exchange of the same product. For candle returns, we request no more than 25% of the product is used. Contact us first! We will not accept returns unless you have contacted us first to receive a confirmation number. Once you have your confirmation number, send your invoice and the product in the original packaging to:
Harvest Glow, LLC, 40110 N Hardesty Rd Elk Wa 99009
We are unable to refund shipping charges, but will not charge additional shipping on replacement items. Your credit card will be credited the refund amount once we have received the return and authorized it. Please allow up to 6 weeks for the refund to post.
International Orders – If you are located outside of the United States and would like to purchase our products we may be able to help you, please contact us as our shopping cart does not offer international ordering.
Privacy Statement -Harvest Glow, LLC is committed to honoring and protecting your privacy while at the same time providing you with a first-rate online shopping experience. As an important part of respecting your privacy, we believe that you have a right to know what information is used, and what security measures are taken to protect your information on our site. We DO NOT sell your contact information. We offer a secure shopping cart via Auction inc. The information you fill in our shopping cart and contact information is only used to fill your order or answer your request. Should you decide to have your information “remembered” through the order process – excluding payment details – a “cookie” is created on your computer to remember your name, address, etc. from your previous visit.